Account Deletion Request

We respect your right to control your data. Follow the steps below to delete your Klin Wheels account and all associated information.

⚠️ Please note: Account deletion is permanent and irreversible. All your bookings, preferences, and personal data will be permanently removed from our systems within 30 days.

Option 1 — Delete via the Customer App Klin Wheels Customer App (iOS & Android)

  1. Open the Klin Wheels Customer app on your device and sign in to your account.
  2. Tap the Profile icon in the bottom navigation bar.
  3. Navigate to Settings.
  4. Scroll down and tap "Delete My Account".
  5. Read the confirmation message, then tap "Yes, Delete" to confirm. Your account will be permanently deleted immediately.

Option 2 — Delete via the Provider App Klin Wheels Provider / Car Wash App (iOS & Android)

  1. Open the Klin Wheels Provider app on your device and sign in to your account.
  2. Tap the Profile tab in the bottom navigation bar.
  3. Go to Account Settings.
  4. Tap "Delete My Account".
  5. Confirm by tapping "Yes, Delete". Your car wash profile, services, staff, and all associated data will be permanently removed.

Option 3 — Request via Email If you are unable to access the app

  1. Send an email to support@klin.africa from the email address registered on your account.
  2. Use the subject line: "Account Deletion Request".
  3. Include your full name and the phone number or email associated with your account.
  4. Our team will verify your identity and process the deletion within 7 business days. You will receive a confirmation email once complete.

What data is deleted?

When your account is deleted, the following data is permanently removed from our systems:

Note: Certain anonymised transaction records may be retained for up to 90 days as required by financial compliance regulations, after which they are also permanently deleted.

Need Help?

If you have any questions or experience any issues during the deletion process, our support team is here to assist you.